Zaptec will not appear

Hi

I have just recently installed Zaptec charger and Futurehome smarthome.

I have added the Zaptec under Playground; but the charger will not appear under the devices…

Any ideas…?

/sedat

You have to log in to the Zaptez app in Playground as well.

Have done that…

Anbefaler du stopper og sletter integrasjonen om den ikke ligger i devices. Da installeres integrasjon igjen og etter login, om den fortsatt ikke finns i devices, ring support imorgen.

Tried this several times,removed zaptec in playground and add again, removed futurehome app and installed again, etc… havnt helped… will give it a try with the support…

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I have the same issue, have you gotten any help from support? @Sado

I had to contact Zaptec support;and they changed some of the parameters for the current for the charging box… then it worked very well…

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