I got a new hub because my old one stopped working. Now I can’t remove the old broken hub in the app. Any tips on how to fix it so that I can add the new one?
Was this a tough one? 
Perhaps I’m stupid and it’s really easy but I can’t understand what to do in the app.
Hey!
Here is the guide on how to replace Smarthub with a new one;
If you have any issues you can contact support@futurehome.no 
Thanks for the reply!
I tried this. The problem is that I can’t unpair the old one as that is broken. That’s where I got stuck.
I did send a mail to support a week ago. I’ll resend it 
Recommend you call support - it’s the only way to get a fast response.